Terms and Conditions

Last updated: 14 October 2026

1. Scope

These Terms and Conditions govern the use of the SensorHub website and of the SensorHub client platform (the "Platform"). The website and the Platform are operated by:

SensorHub

By using the website or the Platform, you accept these terms. The supply of hardware, installation and paid Platform access is governed by the offer or contract signed with SensorHub. In case of conflict, the signed offer or contract prevails.

2. Professional use

The website and the Platform are intended for professional users acting for business purposes. Information on the website is general and does not constitute a binding offer.

3. Client accounts

• Access to the Platform is granted by SensorHub to named users. Accounts are personal and may not be shared.
• You are responsible for keeping your credentials and verification codes confidential and for all activity under your account.
• Notify SensorHub without delay of any unauthorised use of your account.
• SensorHub may suspend an account in case of misuse, security risk or expiry of the agreed access period.

4. Acceptable use

You must not:

• attempt to access data, accounts or systems you are not authorised to access;
• disrupt, overload or reverse-engineer the Platform or its API;
• use automated means to extract content beyond the access granted through the API;
• upload unlawful content or content that infringes third-party rights.

5. Data and recommendations

• Sensor readings, third-party data and interpretations depend on sensor placement, calibration, connectivity and third-party data sources. They may be incomplete or inaccurate.
• Recommendations are decision support. They do not replace the professional judgement of the user or of a qualified advisor. No recommendation is executed automatically.
• You remain responsible for every action taken on the basis of the data, and for compliance with the regulations that apply to your activity.
• SensorHub does not guarantee any specific operational, agronomic or financial result.

6. Client data

You retain ownership of the data collected for your sites. You grant SensorHub the right to process this data to provide, maintain and improve the service. SensorHub will not disclose your data to third parties except to the service providers listed in the Privacy Policy, or where required by law. SensorHub may use aggregated, anonymised data that does not identify you or your sites.

7. Intellectual property

The website, the Platform, its software, models, texts, logos and documentation are the property of SensorHub or its licensors. No right is transferred to you other than the right to use the Platform within the agreed scope.

8. Availability

SensorHub makes reasonable efforts to keep the website and the Platform available. Access may be interrupted for maintenance, updates or reasons outside SensorHub's control. Service levels, if any, are defined in the signed contract.

9. Liability

To the extent permitted by law, SensorHub is not liable for indirect or consequential damage, including loss of production, revenue, profit or data, arising from the use of the website or the Platform. SensorHub's total liability is limited to the amounts paid by the client for the service during the twelve months preceding the event giving rise to the claim. Nothing in these terms limits liability for fraud, wilful misconduct or any liability that cannot be excluded by law.

10. Changes

SensorHub may update these terms. The current version is always published on this page with its date. Material changes are notified to clients with an active account.

11. Governing law

These terms are governed by the laws of Belgium. Any dispute falls under the exclusive jurisdiction of the competent courts of the place of SensorHub's registered office.

12. Contact

Questions about these terms: the contact form.